How TeamUp supports your agency
01 / 07

Homecare Scheduling Assistant

Owns your day-to-day schedule and covers call-offs the moment they happen. Trained on AxisCare and WellSky from day one, so no shift falls through when you are not watching.

02 / 07

Homecare Recruitment Assistant

Runs your caregiver hiring pipeline end to end: sourcing, screening, interviews, and follow-up. Keeps applicants moving so open shifts get filled fast.

03 / 07

Homecare Sales Assistant

Answers every inbound inquiry, qualifies the lead, and follows up until it becomes a client. Turns interest into booked care instead of missed calls.

04 / 07

Homecare Admin Assistant

Handles the back-office load: intake, follow-ups, documentation, and everyday communication. Keeps the small details from slipping through the cracks.

05 / 07

Data Migration Services

Moves your client, caregiver, and scheduling data between platforms with a built-in QA pass. A platform switch becomes a clean change, not a crisis.

06 / 07

Billing & Payroll

Keeps claims clean and cash flow moving: Medicaid timelines, EVV matching, and payer documentation. Payroll stays tied to verified visits, so the money follows the care.

07 / 07

Before / After Hours On-Call

Live coverage for evenings, weekends, and overnights. Call-offs and urgent calls get handled right away, so nothing waits until morning and your team stops burning out.

Bring Reliable Support to

Every Corner of Your Agency

Bring Reliable Support to Every Corner of Your Agency

Great Place To Work Certified Badge
Our team said it.
Now it's official.
97
%
of TeamUp employees say this is a great place to work.
vs. 65% at a typical company in the Philippines
Certification is based on confidential employee feedback, not management claims.
Employees rated trust in leadership, fairness, camaraderie, and pride in their work.
For agencies, this means your remote staff is supported, engaged, and built to stay.
Video Testimonials

Don't take our word for it.

Hear directly from the home care agency owners who made the switch.

Watch video
Ron Schulman
Synergy HomeCare Columbus
Watch video
Shawn Walden
Synergy HomeCare Westchester
Watch video
Todd Leonard
Synergy HomeCare Maumee
Written Reviews
Q
Quinton Kocher
Home Care Agency Owner
★★★★★
After hearing from agencies we trust that this was working, we gave TeamUp a chance. We are so thankful for how professional, intelligent, kind, and communicative they have been.
K
Kara Klusaritz
Home Care Agency Owner
★★★★★
We have been partnering with TeamUp for almost a year. Everyone from the leadership team to the schedulers are compassionate and helpful. The schedulers are wonderful, capable, and professional.
CA
Christopher Askew
Home Care Agency Owner
★★★★★
We have been partnered with TeamUp for a year now. Their corporate support team is excellent, responsive, professional, and always willing to go the extra mile to ensure our needs are met.
MB
Meghan Barnard
Westborough, MA
★★★★★
I just want to give a huge shoutout to Che!! She went above and beyond on Saturday night by staying on to help with coverage. It meant a lot and made a stressful situation so much more manageable.
TW
Tricia Wieser
Austin, TX
★★★★★
I really appreciate all you and your team do! It's high volume and your team is on top of it.
Q
Quinton Kocher
Home Care Agency Owner
★★★★★
After hearing from agencies we trust that this was working, we gave TeamUp a chance. We are so thankful for how professional, intelligent, kind, and communicative they have been.
K
Kara Klusaritz
Home Care Agency Owner
★★★★★
We have been partnering with TeamUp for almost a year. Everyone from the leadership team to the schedulers are compassionate and helpful. The schedulers are wonderful, capable, and professional.
CA
Christopher Askew
Home Care Agency Owner
★★★★★
We have been partnered with TeamUp for a year now. Their corporate support team is excellent, responsive, professional, and always willing to go the extra mile to ensure our needs are met.
MB
Meghan Barnard
Westborough, MA
★★★★★
I just want to give a huge shoutout to Che!! She went above and beyond on Saturday night by staying on to help with coverage. It meant a lot and made a stressful situation so much more manageable.
TW
Tricia Wieser
Austin, TX
★★★★★
I really appreciate all you and your team do! It's high volume and your team is on top of it.
ET
Edilrhia Tee
Northwest, NJ
★★★★★
We are interested in looking for a 2nd VA for our agency to do primarily scheduling. I'd love to copy and paste Suzanne! LOL
LO
Lilla O'Dwyer
Denver West
★★★★★
I wanted to reach out to say your team is AMAZING! Can finally detach from the phone on nights and weekends and not be stressed. Such a huge relief!!
CC
Chris Cosby
Phoenix West Valley
★★★★★
Thank you for bringing Sheila Amion to our team. She has become an integral part of our team. We are impressed with her ability to learn quickly, multitask and take initiative with precision.
KM
Kevin McLaughlin
Cleveland
★★★★★
Heidi has been such a wonderful addition to our team. Since we partnered with TeamUp, our recruiting numbers have increased dramatically and our show-rate for interview and orientation has been near perfect.
ET
Edilrhia Tee
Northwest, NJ
★★★★★
We are interested in looking for a 2nd VA for our agency to do primarily scheduling. I'd love to copy and paste Suzanne! LOL
LO
Lilla O'Dwyer
Denver West
★★★★★
I wanted to reach out to say your team is AMAZING! Can finally detach from the phone on nights and weekends and not be stressed. Such a huge relief!!
CC
Chris Cosby
Phoenix West Valley
★★★★★
Thank you for bringing Sheila Amion to our team. She has become an integral part of our team. We are impressed with her ability to learn quickly, multitask and take initiative with precision.
KM
Kevin McLaughlin
Cleveland
★★★★★
Heidi has been such a wonderful addition to our team. Since we partnered with TeamUp, our recruiting numbers have increased dramatically and our show-rate for interview and orientation has been near perfect.

Frequently Asked Questions

Before you book — here are the answers most agency owners ask first.

How quickly can I get a remote scheduler for my agency?

Our typical onboarding process takes approximately 2 weeks from initial consultation to having your remote scheduler fully operational. This includes needs assessment, matching, training on your specific workflows, and integration with your team.

What happens if my remote scheduler isn't a good fit?

We maintain a 97.3% client retention rate because we focus on proper matching. However, if you're not satisfied, we offer replacement remote schedulers upon request under our monthly contract terms with no long-term commitment required.

Are there any hidden fees or long-term contracts?

No hidden fees or long-term commitments. We operate on monthly contracts with straightforward billing, allowing you to scale up or down based on your agency's needs.

Is my patient data safe with a remote worker overseas?

Yes. Every TeamUp team member is HIPAA-trained before they start with your agency. They know what patient data they can and cannot share, which communication channels are approved, and how to handle sensitive information the same way your in-house staff would be required to.

Do your remote staff actually know AxisCare or WellSky, or will I have to train them?

They already know it. Our team members are trained in AxisCare and WellSky before placement. Most agencies see their remote scheduler managing the live schedule independently within the first few days. No ramp-up period. No errors while someone figures out the system.

Can my remote scheduler handle after-hours and weekend coverage?

Yes. Call-offs happen at 6am on Sundays. Our schedulers cover evenings and weekends, answer calls live, confirm replacements before a shift goes uncovered, and document everything for your team to review in the morning. Your agency doesn't stop running at 5pm, and neither does your scheduler.

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